Privacy Policy

Privacy Policy

1. General Information

This policy applies to the website operating at the URL: madstarmedia.co.uk.

The website operator and data controller is: Madstar Media, Company Number: 14734486 88 Main Road, Kirkby-In-Ash-field, Nottingham, NG179EU, England.

Operator’s email contact address: [email protected].

The operator is the administrator of your personal data in relation to the data voluntarily provided on the website.

The website processes personal data for the following purposes:

  • Running a newsletter
  • Handling inquiries through the contact form
  • Presenting offers or information

The website collects user information and behavior through:

  • Voluntarily provided form data, which is entered into the operator’s system.
  • Saving cookies (so-called “cookies”) on users’ devices.

2. Selected Data Protection Methods Used by the Operator

  • Login and personal data entry areas are protected with SSL encryption. This ensures that data is encrypted in the user’s computer and can only be read on the target server.
  • Personal data stored in the database is encrypted so that only the operator, who has the key, can read it. This protects data in case of database theft.
  • Two-factor authentication is used as an additional security measure.
  • The operator periodically changes its administrative passwords.
  • Regular backups are performed for data protection.
  • All software used to process personal data is regularly updated to maintain security.

3. Hosting

The website is hosted on servers operated by another company.

To ensure technical reliability, the hosting company logs:

  • Resources specified by URL (requested addresses – pages, files)
  • Request arrival time
  • Response time
  • Client station name (identified by HTTP protocol)
  • Information about errors that occurred during the execution of HTTP transactions
  • The URL of the previously visited page (if the user navigated to the site via a link)
  • Browser information
  • IP address information
  • Diagnostic data related to service order processing
  • Email correspondence data sent to and from the operator

4. Your Rights and Additional Information About Data Use

In certain situations, the administrator may transfer your personal data to other recipients if necessary to fulfill a contract with you or to fulfill the administrator’s obligations. This includes:

  • Authorized employees and associates using data to operate the website.

Your personal data is processed no longer than necessary, in accordance with applicable regulations (e.g., accounting laws). Marketing data is not processed for more than three years.

You have the right to request:

  • Access to your personal data
  • Correction of personal data
  • Deletion of personal data
  • Restriction of processing
  • Data portability

You have the right to object to the processing of personal data for legitimate interests of the administrator, including profiling. However, this right does not apply when there are legitimate grounds for processing that override your interests, rights, and freedoms, particularly in establishing, pursuing, or defending legal claims.

You may lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being processed unlawfully.

Providing personal data is voluntary but necessary for website functionality.

Automated decision-making, including profiling, may be used for service delivery and direct marketing.

Your personal data is not transferred outside the European Union.

5. Information in Forms

The website collects information voluntarily provided by users, including personal data if entered.

The website may save connection parameters (time stamp, IP address).

In some cases, the website may save data linking form entries to the user’s email address, embedding it in the URL.

Data entered in forms is processed for purposes specified in each form’s description, e.g., handling service requests or business inquiries.

6. Administrator Logs

User behavior on the website may be logged for administrative purposes.

7. Important Marketing Techniques

  • Google Analytics (Google Inc., USA) is used for statistical analysis of website traffic. The operator does not transfer personal data to Google, only anonymized information. The service uses cookies. Users can review and edit Google Ads settings at: Google Ads Preferences.
  • Remarketing techniques adjust advertising messages based on user behavior on the website. This does not involve sharing personal data with advertisers.
  • The Facebook Pixel (Facebook Inc., USA) technology informs Facebook when a registered user visits the website. The operator does not share additional personal data with Facebook. This service also relies on cookies.
  • Heatmap and session recording tools analyze user behavior on the website. Data is anonymized before transmission to third-party service providers.
  • The operator uses automation solutions, such as sending an email to a user after visiting a specific webpage, provided the user has consented to commercial communication.

8. Cookie Information

The website uses cookies.

Cookies (so-called “biscuits”) are IT data, particularly text files, that are stored on the user’s end device and intended for use on the website. Cookies typically contain the name of the website they originate from, the duration of their storage on the end device, and a unique number.

The entity placing cookies on the user’s end device and accessing them is the website operator.

Cookies are used for the following purposes:

  • Maintaining the user’s session on the website (after logging in), so the user does not have to re-enter their login and password on every subpage.
  • Achieving the purposes specified above in the section “Key Marketing Techniques.”

The website uses two main types of cookies: “session” cookies and “persistent” cookies. Session cookies are temporary files stored on the user’s device until they log out, leave the website, or close the web browser. Persistent cookies remain on the user’s device for the period specified in the cookie parameters or until manually deleted by the user.

Web browsers usually allow cookies to be stored on the user’s device by default. Users can modify these settings. The web browser also allows cookies to be deleted. Automatic blocking of cookies is also possible. Detailed information on this can be found in the help section or documentation of the web browser.

Restrictions on the use of cookies may affect certain functionalities available on the website.

Cookies placed on the user’s device may also be used by third-party partners cooperating with the website operator, including:

  • Google (Google Inc., USA)
  • Facebook (Facebook Inc., USA)
  • Twitter (Twitter Inc., USA)

9. Managing Cookies – How to Give and Withdraw Consent in Practice?

If the user does not wish to receive cookies, they can change their browser settings. Please note that disabling cookies necessary for authentication, security, and user preference maintenance may hinder or, in extreme cases, prevent the use of the website.

To manage cookie settings, select your web browser from the list below and follow the instructions:

  • Edge
  • Internet Explorer
  • Chrome
  • Safari
  • Firefox
  • Opera

Mobile devices:

  • Android
  • Safari (iOS)
  • Windows Phone